Return

[sprozy1]

I have received a return request for an Apple Mac, which I sold in perfectly working condition, the buyer has used it for over a month and has admitted it was working fine. He now said it won't turn on and wants to return it 5 weeks later.... 

Why should I refund if it was working perfectly all this time? 

[ruby*tuesday]

He could be out of time he has 30 days from Delivery to Open a Case for a Faulty, Item Not As  Described Returns Case.

If he is within the 30 days you will have to Accept the Return and generate a Returns Label through the Case. You have 3 Business Days.  Then fully Refund once you have the Item back.  If you don't you will lose any Credit of your Selling Fees and will receive a Damaging Defect on your Account.