28-07-2021 7:12 AM
I bought an item and it does not work. Tried to return the item and the seller has been abusive and refuses to process a refund
Tried to return the item
How did you return it? No time to reply now, but to help other people to reply please give more information.
When and how did you pay, and when was it delivered? Or did you collect it?
Did you open a case under eBay's money back guarantee, which is what you should have done?
Or did you send the seller a return request, through the resolution centre?
Or did you just try to return it by yourself? Have you actually sent it back, and do you have a tracking or delivery number to prove it was delivered?
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