Return item not as described

[linencupboard]

It did say it had a small hole and showed a not very good picture of it , but it was not a small hole but quite big and unwearable, seller happy to refund but nor return postage 

[profgaz · Accepted solution]

http://pages.ebay.co.uk/ebay-money-back-guarantee/faqs.html

Open a Return Case in the Resolution Center for Item Not as Described.
Wait for the label to print off from the Seller.
If the Seller doesn't provide the label or is unhelpful, you can ask ebay to step in after 8 days.