Return cost

[brumidge20]

I do not think is right that I have had to pay the return cost of an item that was totally advertised wrongly and should not have been for sale in the first place if it was never going to fit the use it was intended for because it was described for sale wrongly 

[john1297576 · Accepted solution]

If you paid then I am afraid it is your fault.

You shoud have opened a NOT AS DESCRIBED CASE and seller has to provide a reply paid label,if not you escalate to ebay who will at sellers expense.

If you opened a RETURN case tenyou pay postage.Once you have paid tere is no way to get that postage cost refunded.

Did you read the Money back Guarantee, top right of EVERY listing and open the correct case? You only get one chance, so wrong case and you end uppaying.

[brumidge20 · Accepted solution]

Hi thanks for the info I will take more care when returning next time . Regards clive

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