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Return P&P not paid
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20-06-2018 8:36 PM
I bought a "solid silver cross" which turned out tobe silver plated copper, I re-ported this to the seller who insisted on me returning the item even though I had sent photoes to him/her. I asked if the y would pay P&P I had no answer, ebay agreed that I should return it and the seller would have top pay P&P. I returned the item, funny when I emailed the seller they said that they had refunded the purchase price, but not the P&P. Now I have tried to complain to ebay but I cannot as the case is closed, so there is no more help. The money is very little but the rubbish this seller is selling they should not even be on ebay, if they say it is silver and it is not surley this is fraud.
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20-06-2018
8:42 PM
Why ever didn't you read the Money Back Guarantee and follow instructions.
You open a NOT AS DESCRIBED CASE, seller provides a Return Label and on return you get a full refund. Once you have paid the return postage there is no way to force the seller to repay the return postage.
The seller took advantage of your lack of reading the correct procedure and save himself some money,so reflect this in fb. The MBG is on every listing top right and all over the site including the paypal payment page.
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