17-11-2020 9:29 AM
A buyer has asked to retract an offer for a laptop I have for sale — an hour after making it. The reason offered is they've already had an offer accepted on a similar item. It seems clear that they've made two or more offers with the intention of going through with only one purchase. I feel that's incredibly bad form.
It doesn't seem to be what eBay defines as a good reason for accepting a retraction.
I can accept the retraction and the inconvenience... I can accept the purchase offer and pass the inconvenience to the reluctant buyer... I'm in two minds. What would others do?
I'd appreciate some thoughts.
I would definitely accept a bid retraction, annoying that it is.
Rather that, than to end up with a non payer, and then having to wait a minimum of 6 days to retrieve fees and to be able to relist the item.
I would advise the buyer how to retract the bid from their end, at least then, it is registered on their account.
To go top of the page to the Help & Contact tab and enter... Bid Retraction , for instructions.
adding to the advice already given -
There's a much worse scenario in that, you force the sale and end up with a not as described case with all the added expense and trouble.