Replying customers questions

Since the change to the new layout on e-bay, I have problems answering customers asking for a reply.

 

I click the reply button and trying to write my message but it would not allow me to write. 

Can someone help me please what to do:

 

 

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Answers (1)

Answers (1)

eBay in their wisdom have suddenly curtailed the number of messages to quite a low number sometimes one a day for sellers to use.

 

No idea why,  no sensible reasoning for such a strict number being allowed for some,  but you are not alone,  many are complaining.

 

Could even be a glitch who knows,  there are so many,  could be worth trying later on in the day, or tomorrow.

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