06-05-2021 9:55 AM
Hi All,
I use a Courier for the majority of my sales and up until recently, areas of the Uk which are not on the mainland have mainly been charged at the same rate as the mainland, there were exceptions and when this came up it was easily solved with the buyer as I have a disclaimer on my listings about this, however recently this has been expanded to Included Northern Ireland, Isle of Man, Highlands of Scotland etc...
It was annoying that Ebay didn't distingish between mainland uk and 'off shore' when it came to selling, but now it's getting a real problem.
Can I just ask how do others manage this issue? Is there something I am missing in the settings to solve this issue? Any advice would be welcome.
I know this isn't an issue if you use Royal Mail but I prefer to send items over £16 tracked where possible and even Recorded isn't a tracked service, so I prefer the courier I use.
Cheers
David
The short answer is that Royal Mail doesn't surcharge for delivery to remote areas, but most couriers do.
Many sellers who exclusively use couriers block bids from buyers in these areas precisely because of the endless arguments and complaints over surcharges.
I don't understand your logic for preferring couriers. All Royal Mail parcels services now automatically provide a delivery number on the postal receipt. This can be checked on RM's track and trace web site and is accepted by eBay and Paypal as proof of delivery.
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