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29-06-2021 9:46 PM
I'm trying to get eBay to step in to get my refund after sending what I bought back and paying for postage seller won't refund me unless I give positive feedback but can't find where I can get eBay to step in on android phone
Can anyone help?
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29-06-2021
10:05 PM
Using a PC/Laptop >>> Have you opened an apppropriate return case within 30 days from item delivery date, escalated to eBay on 4th. day and continued the case to completion for any agreed refund ? ... Depending on reason for return eg. change of mind ?, you pay return fees ... otherwise, UK seller or eBay will supply a prepaid return label ... enter tracking into the case and ignore any Seller pleas/promises/requests to cancel the case ...
Any other DIY request or promised refund agreement through emails/messages cannot be enforced >
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