Refund

[rose-the-magpie]

How do i get my final value fee back when I refund a buyer because my parcel was lost in the post.

[fargvs]

For your safety/security and to prevent a damaging defect on your account, ask that the buyer opens a formal eBay 'not received' case and only refund through the case within 8 days ...

https://resolutioncentre.ebay.co.uk/