28-07-2021 10:49 PM
Hi, hope you can help me. I've received an item that doesn't match the description. The seller doesn't want to pay for my refund postage. what should I do? Thank you for your help in advance.
Kat
Open a case in Resolution Centre for item not as described,as long as seller is in UK they will have to supply prepaid return label,escalate to eBay after 3 days if no satisfaction.