Refund not received

[rpriv2000]

I seem to have been duped by a seller who supplied a faulty trail camera. By e-mail he agreed to supply another one for £5.00 postage. That did not work either so I returned both items to his address. I have not received a refund. I have full transcripts of all conversations and record of the delivery.  When I try to raise the issue with e-bay I seem to go round in circles. 

Any advice welcome. Just being able to contact ebay would help.

[**peaseblossom**]

If it's within 30 days of original delivery you can start a "not as described" return on the far right of your order in Purchase History.   Escalate it after 3 business days. 

[rpriv2000]

Thanks but it's over 30 days. The exchange of emails spans that time.