Refund for hoover that’s stoped working

[bekkaleyanne]

Hi I bought a hoover in March last week it stoped working (4 months) I've messaged the seller twice but not heard from them what do I do I can't really afford to lose £36.00

[thedemon2014]

You are too late for eBay or PayPal to support you.

eBay does not offer any warranty.

For an item received faulty you have/had 30 days past the delivery date to open a case for, I received an item that does not match the seller’s description, in the Resolution Centre.

http://resolutioncentre.eBay.co.uk/

The PayPal MBG lasts for 180 days (about 6 months) but again is not a warranty.

https://www.paypal.com/uk/smarthelp/home

Your contract is with the seller directly.

If the seller is U.K. based and a business seller Trading Standards may help you.

If you paid by card your card issuer may also help you.

If the seller is abroad, you will have difficulty enforcing the warranty.

If the seller is a private individual, no warranty is implied.