Selling on Ebay via Amazon

[brewsterbm]

Hi, I recently bought an item from what I thought was a genuine private seller who has basically ordered the item from Amazon on my behalf and had it posted directly to me (at a small profit to himself obviously!).  This is annoying for me personally as I have chosen not to use Amazon for various reasons but is it an infringement of Ebay policy?  Is it OK to sell something you don't have, I can't find a definite answer about this on the guidelines...  As a seperate issue, the same buyer is now hassling me about the (honest) feedback I have left.  Presumably this is also something I should be reporting him for?  Any thoughts?

[red_magpie]

They had feedback of over 100,000, and you thought they were a private seller??

Apart from being annoyed, is there a problem with the item, or are you happy to keep it?

If you want to return it, as a business seller they're required to accept returns by law, but you would probably have to pay the return postage. Do NOT be talked into returning it to Amazon. Your contract was with the eBay seller, and it must be returned to them. Even if the seller doesn't like it!

If you want, you can use this link to report the seller for using Amazon (which is a retailer, not a wholesaler) to fulfil your order: http://pages.ebay.co.uk/help/buy/report-trading.html

On the subject of your feedback, all I would say is that feedback isn't just for leaving negs. If you're going to leave negative feedback when you're unhappy, please play fair and also also thank sellers for good service with positive feedback.

[brewsterbm]

OK, alright I've already said, I obviously used the wrong terminology. Private / Business.... I'm not down with the Ebay lingo, but what I meant was they aren't Amazon! To be honest if this is how ebay sellers are doing business, whether within the rules or not, it still seems pretty vague to me (drop shopping / fulfilment etc.) I simply won't buy new from ebay anymore. No skin off my rosy nose.

[captain*obvious]

Please ignore the comments about not returning it to Amazon, if the seller is using eBay fulfilment by Amazon then their return address will be Amazon.

You send items back to the address on the returns label provided.

When people get their heads around the idea that a lot of eBayers are paying Amazon for storing and dispatching their eBay sales for them, then perhaps advice will be more considered.

The fact is, Amazon offer a red hot fulfillment service, that gets items delivered quickly - they charge the seller more for an eBay sale but it's still worth it for the significantly faster delivery times that they're able to offer.

As stated in my reply to you, please search google and read about it then reconsider your position.