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luisramos82
Visitor

‎09-11-2019 9:06 PM

Hello everyone

 

I started using today ebay, and when placing my first bid, it shows a message "Attention buyer" "

To ensure that eBay remains a safe marketplace, we limit the quantity of items that can be bought or sold by a single account at one time. These limits may change over time and are determined by your previous site activity and overall performance.

Currently, your account has reached the limit for bidding and buying, but you can increase this limit by providing additional verification. Thank you for your understanding.
 

Please confirm your personal information by clicking on this link and following the instructions paypal verification."

 

And when it opens it shows a page not found, but inside paypal.

 

I know my paypal account its already verified, what can i do? Cant start a single bid.

 

Thank you

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Accepted Solutions (0)

Answers (3)

Answers (3)

tobiasd4
Experienced Mentor
‎09-11-2019 9:36 PM

Have a read here:

https://www.ebay.co.uk/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012&st=...

Comments (5)
Comments (5)
luisramos82
Visitor
‎09-11-2019 9:59 PM
Thank you but cant find what may causing it, got paypal account verified, linked to ebay, first bid i do, no restrictions on ebay account,dont know 😢
(0)
fargvs
Experienced Mentor
‎10-11-2019 9:49 AM
Based in Portugal with a UK REGISTERED account … without a Valid UK address, Postcode, Telephone # and Bank details, your eBay account cannot be verified . As advised, register in the Global www.ebay.com or a Eurozone site.
luisramos82
Visitor
‎10-11-2019 10:15 AM
But i have a valid uk address, postcode telephone, only bank account is missing, because i plan always use paypal
(0)
tobiasd4
Experienced Mentor
‎10-11-2019 10:58 AM
you need to link bank or card to paypal.
luisramos82
Visitor
‎10-11-2019 11:12 AM
Thats done, but a portuguese account
(0)
tressygirl
Pro Mentor
‎10-11-2019 7:20 AM

If all the helpful links given do not solve the problem,  then first log out of this UK site,  as you are in Portugal,  and log back into www.ebay.com to continue.

 

Then,  when the lines open today,  call Ebay Customer Support from the Help & Contact tab above.  Type into bar there....  Account Verification,  and follow prompts to Call Us.

 

They may just need to verify some detials,  perhaps have to call you at your home address to verify the correct place / country of residence for your account.

Comments (3)
Comments (3)
luisramos82
Visitor
‎10-11-2019 7:51 AM
Its weird because i didnt changed anything, and after i made one buy it now, now it lets me bid! Is this usual?
(0)
papso22
Experienced Mentor
‎10-11-2019 8:06 AM
If that was immediate payment it might explain it.
(0)
tressygirl
Pro Mentor
‎10-11-2019 11:30 AM
Yes, it will allow you to buy and pay immediately, but bidding you do need to verify your account further, if you wish to buy items by this method.
(0)
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