Promoted Listings Drastic Drop From 50K+ impressions A Day To Only 30 Impressions A Day?

I was getting 50K plus impressions a day before 13th of April.

Then it plummeted to 45 ish a day, I tried starting a new campaign on the 24th of april to see if it would change anything but it's still extremely low. I'm getting a constant 5000 organic impressions a day but my promoted is extremely low.

When I say 45 a day, I mean just 45 impressions, not 45K.

I understand eBay reserves the right to stop advertising, do I have a ban or restrictions on my account?

I've contacted Customer Services any they said something about a system restriction that stops the "Visibility but I've been a Top-Rated Seller for 3+ months now.

 

I've extracted a segment of the conversation with Customer Service, I've editted so that Italic is CS and Bold is my texting, I have also removed the Customer Service's operatives First and Last name for the sake of thier privacy and used an Initial.

"I apologize but as a system generated that would be the time frame. We don't have any option to expedite this. C
Sorry to ask but you can see that this is in place on my account? Me
The date of the restriction place on your account? 
YesMe
It was placed back on April 12 2021. C
what is this kind of restriction called? Me
Its less visibility on listing  C
Promoting less visibility  C "

 

 

Has anyone had anything simular to this happen to them?
I'm doing half as well I can be with little to no promoted ads.
Impressions 2.pngImpressions.png


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redwick1
Experienced Mentor

You may be better putting your question on the Seller Central at the top of the page under Discussion

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