Postage refund

[amawa_46]

Seller stated in a message they would refund me but they haven't and eBay have closed the case meaning I can't do anything. The app just sends me round in circles and when I ask for help from the assistant they say ooops something went wrong. Complete waste of time. Can any one tell me what todo next 

[redwick1]

If the case is closed then that is the end of it

what was the problem

If you open a dispute then you have to go back and escalate to ebay if the seller does not deal with it

[amawa_46]

How?

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[redwick1]

How? If the case is closed then that is the end of it on ebay. If you dont escalate a dispute which you can do after a full 3 days then the dispute will close automatically in the sellers favour. It depends on the reason you wanted a refund but if you paid by paypal then you may be able to open a dispute there. You have to escalate as soon as paypal allow but within 20 days

[amawa_46]

I spoke to eBay and they said they would deal with it.

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based on student trips abroad from HESA 2018/19 UK data


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The Times and Sunday Times Good University Guide 2019

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