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Postage charge £6 but actually £4 on packaging

I am not sure what the correct way of dealing with this is.  I have contacted the seller suggesting there has been a mistake with the postage charge and have had no reply.  Even allowing 50p for the new padded envelope saying the postage cost was £6 and the costs only being a max of £4.50 is dishonest.  I thought eBay was quite strict on this sort of thing but if the seller does not reply what should I do?  I have not sold things myself and am only just begun to do so which is why I have now looked at the Royal Mail website which says "Royal Mail Signed for 2nd Class £4.00".  I look forward to receiving any advice anyone can give me about this.  

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red_magpie
Experienced Mentor

We don't know what you bought, but £1.00 would be a very reasonable minimum charge for the cost of time and materials in packing.

 

That takes you to £5.00, to which you need to add 75p to cover eBay and Pay's combined fees of about 15% on p&p charges. (When the seller adds these, eBay & PayPal even charge a 15% fee on their own fees!)

 

This has brought your total to £5.75, so you can see that your seller's £6.00 charge was entirely reasonable.

 

 

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