28-09-2019 9:18 AM
I am not sure what the correct way of dealing with this is. I have contacted the seller suggesting there has been a mistake with the postage charge and have had no reply. Even allowing 50p for the new padded envelope saying the postage cost was £6 and the costs only being a max of £4.50 is dishonest. I thought eBay was quite strict on this sort of thing but if the seller does not reply what should I do? I have not sold things myself and am only just begun to do so which is why I have now looked at the Royal Mail website which says "Royal Mail Signed for 2nd Class £4.00". I look forward to receiving any advice anyone can give me about this.
We don't know what you bought, but £1.00 would be a very reasonable minimum charge for the cost of time and materials in packing.
That takes you to £5.00, to which you need to add 75p to cover eBay and Pay's combined fees of about 15% on p&p charges. (When the seller adds these, eBay & PayPal even charge a 15% fee on their own fees!)
This has brought your total to £5.75, so you can see that your seller's £6.00 charge was entirely reasonable.
Never rely on eBay's recommendations on listing forms. They do not know the exact size and weight of the items you are posting, so work these out, factor in fees and packaging, might even be wise to add these to your starting price of the item, as you can see from your own experience, items with a high postage charge, are not received well!. @nicolab3465
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