19-06-2021 7:18 PM
Hello
I have being using the new personalisation feature, which is great. However I am running into an issue when a customer buys more than 1 item and they choose a different variation for each one. Lets just say for example they choose 'pink' for one item and 'blue' for another and they've chosen the names 'Alfie' & 'Ella' - but what Ebay don't tell me is which name was chosen for the pink option and which name was chosen for the blue option. Instead they give me the variation ID to go with each name- which is a long number like 50393882727223 - I don't know what this variation ID is - its not something I've come up with - so how am I supposed to know how ebay is assigning variation IDs to my products?
Thanks in advance 🙂
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