Payments on Hold

[notanoo8]

Basically, I sold on Jun 10 and my customer recieved their package on the  15. I was contacting ebay support as I always do to tell them that the package was delivered, the first person says ok we will release your funds in 48 hours. 48 hours go by and nothing happens, then I contact another person. I told them the last person told me the funds where released and they assure me that they will release my funds, sadly those funds also did not get released within the next few days. And lastly I was checking my payments and it has told me that expected funds to be released estimated on Jun 21st. Now I've sold a big thing and it's 1000$ waiting. I've successfully sold it and my payments are on hold and this has never happened to me before. I do have some -2 fee's waiting but it says it will subtract it from my overall next payday. I'm asking for some help on what is going to happen because I can't keep on being assured that my payments will come within 24-48 hours but it never really comes around that time.

[john1297576 · Accepted solution]

This ebay uk, so you need to ask on ebay.com

in the UK money on hold is only released early when tracking shows as delivered and I would have thought the same applies in the US. Just taking the sellers word on the telephone seems to me to defeat the whole point of having a Hold on Funds.