PayPal issues and recurring payments

[misspastel29]

I bought an item for £1.99, twice, and I had a weird email a week after stating that payment couldn’t be taken for £1.99. It was under payments as recurring on PayPal so I deleted it. 2 weeks later I’m on -1.99 so I went to pay and dispute after to find out what’s going on and they’ve said my account is suspicious and want further info on my selling activity (I’ve never sold anything) plus photo ID, address and all sorts. The email address that was I meant to pay £1.99 came from Paymentsinfouk at ebay.co.uk so I’m super confused and also pretty new at all this stuff. Anyone shed any light? Thanks

[misspastel29]

I’d also like to add that these payments for £1.99 were made successfully as my PayPal stated these in transactions

[ruby*tuesday]

Sounds like a Phishing Email. New Accounts get targeted by Scammers. Any genuine Messages will use your Name and be in your Ebay Message Box. Change all your Passwords to cover yourself.

[misspastel29]

It’s definitely not a scam as my PayPal is now on -1.99