13-09-2015 6:52 PM - edited 13-09-2015 6:53 PM
I am in receipt of a parcel where the seller charged £5 for postage but the postage cost was £2.80.
On the advice of ebay customer services I have issued a paypay invoice, as profiteering on postage is a clear breach of ebay rules and gave a time limit to settle, which is now up.
What next?
Ebay CS are getting stranger by the minute if they told you to send the seller an invoice for the P&P that you feel you over paid!
P&P is more than the cost of the stamp,
it covers the stamp price, the packaging materials, the time taken to package the item and ebays fees on the P&P amount.
When you bid or buy now you are agreeing to the price the seller is charging to get the item to you safely, you cannot complain afterwards.
We don't know what you have bought or how much would have been involved in packing it.
If it was properly packed I think you would agree that say £1.50 to cover the cost of time and materials wouldn't have been unreasonable?
That brings the actual cost to £4.30. Add 15% to cover eBay and PayPal's combined fees on the p&p and you're up to £4.95.
Where is the overcharging and profiteering you're complaining about?
I like the way that eBay told you that profiteering on postage was a breach of eBay's rules. That doesn't apply to eBay's own, entirely unearned 11% fee on p&p, I presume!
| Subject | Helpful |
|---|---|
| 12 | |
| 4 | |
| 3 | |
| 2 | |
| 1 |