06-07-2015 12:59 PM - edited 06-07-2015 1:43 PM
Hello all,
I bought a small 5ml tube of cream (sample size, basically) and was charged £2.80 postage for it - so technically a 2nd class parcel post, even though listing stated 1st class postage. Ok, no problems there. Now, having received this, in a used small envelope, stapled and taped to close it (used as old stamps were still there under the tape - so no question about cost of packaging) AND WITH A 1ST CLASS LARGE LETTER STAMP WORTH £0.95! Even after ebay off-postage fee it's still a big difference, since postage charges are inevitable with distance selling.
Asked the seller to provide a refund. Seller, of course, mute. In this case I wonder if eBay would be of any help; I can't really find anything closely related to this "wrong postage" topic, as it is not that the item is not as described. Always I can leave negative feedback to warn others and leave it at that, since the money is nigh, but it's not the money that is the case here. Seller doesn't have any negative feedback nor low ratings on postage charges, so it could be a one-off rip-off - but seller listed another identical item after my purchase and it is again listed as incurring £2.80 postage.
Personally I don't care what packaging it comes in, re-use it million times if it still looks ok, I do the same with my sales, but making money on postage is simply morally wrong.
What to do? I have a strong desire to leave a negative, but that won't sort anything.
Seems like I can't answer any of you below so please see here:
And now the answer for all of you who do not like so-called trashing of seller's feedback: it isn't the matter with disagreeing to pay £2.80 as listed, it is the case when I paid £2.80 only to see £0.95 stamp used on the parcel !!!! HOW WOULD ALL OF YOU FEEL LIKE THEN?! One of you tells me that I could have contacted before bidding - why would I do that if I agreed that it potentially is the size of a small parcel? It's not the postage in the listing, it's the postage actually paid by the seller which you see when you receive the parcel. It is highly immoral to make money on postage, simply because it HAS to be paid when collection is not an option. So this is morally not wrong, eh? Jeez...
In reply to plpmr: so it is very OK to charge whatever seller wishes and then use a smallest stamp available??? Bravo, didn't know that 😕 That postage was not unreasonable, it was sort of robbery, regardless of silly money involved. And yes, seems like negative feedback is the only solution which would warn others and make seller think twice before ripping off someone who knows the postage prices.
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