04-01-2018 7:59 PM - edited 04-01-2018 8:05 PM
I purchased a pair of shoes which turned out to be substandard quality. (rejects ? seconds ?)
The seller assured me that they were genuine but when I contacted the manufacturer I established that they were rejects.
I informed the seller and asked for a returns label etc. etc. . . . . . . .
I have since received spiteful, angry, distressing, rude messages. I would like to report this person for the behaviour which
I find unacceptable and threatening. What do I do ?
The spite, venom and anger are not necessary and totally out of order.
What you should is open a Not As Described Case in the resolution centre, at the bottom of the page. If seller does not provide a return label, then after 8 days escalate to ev=bay who will at sellers expense. Seller also gets a Defect.
This is much more effective than trying to be nice to rude sellers. Make sure you follow instructions to the letter.
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