Not received my refund after return

I received a faulty moniter from an eBay selller after it was falsely advertised as fully working and in warranty, which was also wrong. The seller accepted the return but sent a return label with a max 2kg limit. The moniter weighs over 20kg so I asked for another label. The seller than arranged pickup and sent labels through the ebay messages. As the original label sent cannot be used ebay cannot see that I have returned the item. The filler has received the moniter but has not issued my refund. It seems as if the seller planned this and is trying to scam me.

Accepted Solutions (1)

Accepted Solutions (1)

Contact Ebay from Help and Contact at the very foot of the Page. Enter Advanced Search and scroll down to the Phone Link for EBay to Call you back. Live Chat should also be available. Give EBay the correct Tracking Number. Lines open at 8.00 am.

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