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Not Covered By Ebay Money Back Guarentee.
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01-12-2019 10:55 PM
I ordered a large radio control aeroplane for spare or repair on 22nd October and paid in full £130 inc postage. I have waited 5 weeks and have received nothing other than excuses from the seller as to why he hasn't posted it.
I asked for a refund yesterday but have so far heard nothing back. I have just been informed by ebay that I am not covered by the money back guarentee. So is it OK for someone to just take £130 of my hard earned cash and not send the item? Isn't this called stealing? Ebay have let me down. Someone please tell me what I can do to get my money back.
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01-12-2019
11:00 PM
You have 30 days to open a not received dispute in ebay.
You are covered by paypal if you paid that way so open the not received dispute immediatley
Escalate as soon as you can but within 20 days
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