27-11-2020 4:59 PM
im feeling totally cheesed off.
I spent over £20 on wool in October and it never arrived. The seller told me it was stuck at the post office and I assumed it was in Wigan and that they must have tried to deliver it and forgotten to put a card through the door. We were in isolation and once I was out of it and could get into Wigan I went to the sorting office. They tell me the parcel has never left Cheltenham because the parcel wasn't machinable. I've asked the seller for a refund but have had no response. I've tried to ask eBay to intervene but I can't find anyway of doing this as I can't email them and the option to raise a query about non delivery has now been closed due to inactivity.I keep going round in a loop and I'm losing the will to live. Can anyone help?
As your eBay case has been closed open a case with Paypal.