Never received an item

Hi all, I opened a request 6 weeks ago now after not receiving an item. Nothing from the seller. How can I get my money back or contact eBay about? Thanks all

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redwick1
Experienced Mentor

You are too late if you opened a dispute 6 weeks ago.

You open a not received dispute and then escalate it after 3 full days

Ebay would have stepped in and you would have had your refund

You had 30 days so are well out of time now if it was six weeks

Once a case has closed that is the end of it and you can not open another one on ebay

If you paid by paypal then try opening a not recieved dispute.

Escalate as soon as you can but within 20 days

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