A buyer won a listing I was selling but didn't pay. I messaged them and they said the postage was too high, I said if they weren't willing to pay I could cancel the listing. They never replied, but paid £1.20 for the item (yes, £1.20) and selected collection in person. I live on North Yorkshire and they live in the South of the country so I knew collection was unlikely! However, I still messaged them to arrange collection and again, no reply.
I opened a case with eBay, followed the guidance and refunded their money. I haven't sold anything for some time and have just gone to list some items and noticed my feedback is now at 95%. It appears that although I did everything correctly, was totally not in the wrong and opened a case with eBay, the buyer was still able to leave me negative feedback?!🤷♂️
My first negative feedback, dropping me from 100% to 95%. This has really annoyed me! What can I do if anything??
Thanks,
Andy.
