My money back from a seller

[angiclairvoyant_123]

I bought shoes from a seller she averted the shoes as a UK3 the shoes are gucci size US5 .... gucci size UK2 also one of the shoes was damaged when I open the very thin coke box the shoes where sent in , i payed separate for the shoes and separate postage the seller posted them together I have sent both sets of gucci shoes back to the seller regards angela Kitson

[**peaseblossom** · Accepted solution]

If you've started a "not as described" return case you will be able to escalate it to ebay after 3 working days and they will enforce the refund.  Go to the return case via the link on the ebay message or in Resolution Centre, click on Case Details > Respond to Case > Escalate This Case > Submit.