Missing order

[gunjitauk]

I ordered a radiator cover from a seller. Unfortunately I never recieved the order and now seller is not replying and I am unable to contact ebay as well. Any help or suggestions to get my money back?

[61stephenuk]

Use Purchase History>More Actions to the right of your purchase then select I didnt receive it to open  a case and escalate after 3 days for refund

[gunjitauk]

I tried to do that but nothing happend.

[fargvs]

You have only 30 days to open a formal  'Item not received' eBay case from expected delivery date which a Seller cannot ignore ...  after 3 days, escalate the case to eBay  >

https://pages.ebay.co.uk/ebay-money-back-guarantee/

https://resolutioncentre.ebay.co.uk/

Out of time for eBay ? ... Paid using available funds or a Bank Card through eBay checkout ? ... then >

PayPal allow 180 days to open a case and escalate within 2 to 20 days >

https://www.paypal.com/uk/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertis...

You may need to use the French site Resolution Centre > 'Aide' <.

Consider contacting Customer Services to request an account registration transfer from France to the UK site.

[ruby*tuesday]

You are Registered in France with a UK Based Account?

[gunjitauk]

Ye, I was in France previously.