Missing order

[gunjitauk]

I ordered a radiator cover from a seller. Unfortunately I never recieved the order and now seller is not replying and I am unable to contact ebay as well. Any help or suggestions to get my money back?

[61stephenuk]

Use Purchase History>More Actions to the right of your purchase then select I didnt receive it to open  a case and escalate after 3 days for refund

[gunjitauk]

I tried to do that but nothing happend.