Messages about an item do not show in messages inbox

Hi, 

 

I believe there is a technical issue with the way messages about items I am selling are displaying. When someone sends me a message about a specific item, it does not show in the messages inbox at all. The only way I can see that I have received one is to go to the selling tab where it then shows a preview of the message. The issue with this is that it is a short preview of the message and not the full message, you can click to reply and when you do, it does not then show you the original message so you can't see what the person said, you can only reply. 

 

Does anyone else have this issue?

 

 

Accepted Solutions (0)

Answers (1)

Answers (1)

go to your messages folder

 

click on change settings

 

 

make sure 'all' is ticked

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