Massage tool not working 6 months in but has a year warranty!

Hi guys. I ordered a massage tool and it randomly stopped working after around 6 months or so. We later realised that it came with a 1 year warranty. I contacted the seller and they stopped replying to me after a couple exchanges. How can I contact eBay so they can help me with this problem?

 

The seller seems to be trying to slip out of this situation.

 

I appreciate your help. Thanks

 

 

 

 

 

 

 

 

 

 

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Answers (1)

tobiasd4
Experienced Mentor

Ebay don't get involved with warranties.

If it was UK business seller, contact Citizens Advice

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