Item purchased and money taken, but eBay stating I haven't paid yet.

Can anyone help?

I have tried contacting EBay, but their automated bot is terrible and no representatives are available.

I have purchased an item and received the confirmation straight away. The money has been taken debited from my account and I was expecting delivery last week. 

When the delivery didn't arrive, I contacted the seller who told me no payment had been received and to contact eBay. The eBay transaction is showing as not paid and I need to pay immediately.

I have paid though and can see no way of actually speaking to eBay to see what the issue is.

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