Item not received

[professorlayton10]

Hi, 

I always post recored and attain photos whilst wrapping and pictures once sealed with tracking number and anti tamper tape, I've a feeling the buyer is trying to short shift me, I've contacted their sorting office and left a message in relation to the item and contacted the buyer asking her to contact her mail sorting office but she serms reluctant to step up to do this.

Does anyone have any ideas in going forward as feel that this is a rouse to get money from me 

[arkwebus]

Has the buyer actually opened a "not received case"?  If not you need do nothing. Certainly do not correspond with him.

It's not up to your buyer to contact the sorting office; pointless in any event with the bulk of mail. 

As long as "signed for"  [as you should anyway for value of £20+] then if the tracking shows delivered you win the case.  1st and 2nd class parcels have a 16-digit number which will show "scanned at doorstep".  

All the other precautions will not help with eBay.  You claim from Royal mail and can get compensation EDIT though in some cases and I think coins is one they are excluded and you need to use Special Delivery

@professorlayton10 

[professorlayton10]

Appreciate the reply just seems weird all other items delivered just not this one? I've done the foot work whilst on duty on my break waiting for Leeds sorting office to ring me just in her replys her approach has changed from standoffish to "thank you for helping me track it" etc so just seems to stand out as weird I'll happily refund and recover but place her on the block list or non bidding ability as it just doesn't sit right thank you all for all your help