Item not received

[professorlayton10]

Hi, 

I always post recored and attain photos whilst wrapping and pictures once sealed with tracking number and anti tamper tape, I've a feeling the buyer is trying to short shift me, I've contacted their sorting office and left a message in relation to the item and contacted the buyer asking her to contact her mail sorting office but she serms reluctant to step up to do this.

Does anyone have any ideas in going forward as feel that this is a rouse to get money from me 

[*guinevere*]

What does the tracking say?

If it does not show delivery you will have to refund your buyer.

sk them to open a Not Received case and refund through the case, you will get your selling fees refunded.

You can claim from Royal Mail using yor proof of postage.

[professorlayton10]

Hi,Thanks for the reply, just seems off having posted ten items on the same day but hers to go awry and cannot find a number for eBay to call me etc I’ve done the footwork and she seems not fussed in contacting her Mail office even though I’ve given her the number and address 


Sent from Yahoo Mail for iPad

[*guinevere*]

What does the tracking status say?