Item lost case opened

I sold something on eBay and it was lost by the shipping company. Now eBay has decided to pay out to the buyer witch is fine, with me then eBay claims I didn't provide them with enough evidence. Well I have screen shots of everything they need, so how do I upload these photos to eBay. It's not enough they can see all the messages to sent to the buyer, it's not enough I have tracking of the lost item and it's saw as hell not enough that I have a statement from the courier saying sorry it's lost our bad. So how do I give eBay even more evidence. 

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What do you want eBay to do?

Your courier admits losing the item you should be claiming from them to cover your loss,eBay will rightly refund the buyer where the item is lost.

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