on 16-05-2021 8:31 AM - last edited on 16-05-2021 11:02 AM by zhainius
I purchased an item that was advertised as being in The UK, with an initial 3 day delivery,
After I have made my purchase, I recieved a message from the seller saying my item will be delivered from China and may take 10 to 25 days to be delivered.
I would like to cancel this order and purchase eslewhere through eBay, but I am unable to do this.
I have tried contacting eBay, but we all know how dificult that can be.
Would anyone have an answer for me please.
Thank you.
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The Purchased Item
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The message Recieved.
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You go by the latest esimated day of delivery on the listing and where it says it is coming from on there
If you have not received it by one day after that then open a not recieved dispute in the resolution centre and escalate it after a full 3 days to get your money back
If it arrives later then you can either repay or you can ask for a pre paid label for the returns To the Address on the Listing UK.
See the ebay policy on mis representation of address
https://www.ebay.co.uk/help/policies/listing-policies/item-location-policy?id=4244