eBay
Unauthorized use of your account -- action required
Hello *********
We have reason to believe that your eBay account has been used fraudulently without your permission. We’ve reset your eBay password. Any unauthorized activity, such as buying or selling, has been canceled and any associated fees have been credited to your account. Any listings that we removed are included toward the end of this email. [TSC_ATO_CIP_PTB1440] We assure you that your financial information is securely stored on a server and cannot be seen by anyone.
Although we’ve taken steps to secure your eBay account, your personal email account or third-party listing tools may have also been accessed without your permission. Please change these passwords as soon as possible.
Once you’ve secured your personal email account and third-party listing tools, please change your eBay password:
Click the "Sign in" link at the top of the eBay home page.
Click the "Forgot your password" link.
Enter your email or username, and then click the "Next" button.
Follow the instructions to change your password.
Once your password is changed, we recommend updating your secret questions and verifying that the contact information on your eBay account is correct. For detailed instructions, please visit:
http://pages.ebay.co.uk/help/account/securing-account.html#secure[TSC_ATO_CIP_PTB1441]
To learn more about keeping your eBay account secure, please visit:
http://pages.ebay.co.uk/help/account/protecting-account.htmlIf you have any problems changing your password, please contact us:
http://ocsnext.ebay.co.uk/ocs/eua?domain=Onsite&query=1386&from=ForgotPasswordWe appreciate your understanding and thank you for being part of our community.
Thanks,
eBay
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eBay Document ID: 37328246001
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