Invoice

I paid an invoice a day late as an one time payment and the next day eBay took the money again! But they are saying it is correct and it's for money accrued this month.😆

I've tried to explain to eBay but they won't refund me what shall I do? 😊

Accepted Solutions (0)

Answers (2)

Answers (2)

If you look at your account it should show you are in credit, unless there is money owing for the present month.  

 

When you receive an invoice you get about 2 weeks before ebay collect the money but it is all set up beforehand. By paying manually you have duplicated the payment and have in effect paid in advance for some or all of the present months fees.

Unless you are in CREDIT then I doubt ebay would refund. It is up to you to see that fees are paid on time.

If you have credit in your selling account you can request a refund or leave it to be used up next month.   See "Requesting a refund of your eBay credit balance" near the bottom of this:

https://www.ebay.co.uk/help/selling/fees-credits-invoices/fee-credits?id=4128

 

Ask a question