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20-07-2021 1:49 PM
Hi,4 months ago,I bought a battery, starter charger kit,sealey,£185, of eBay,it is now faulty, have contacted the seller, they have informed me that, you only get 3 months, to return it and get a refund,I can send it back to them,so they can check it, repair or replace,was told it's eBay policy, regarding the 3 months,is this correct, thanks
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20-07-2021
1:54 PM
No
You have 30 days to open a not as described on ebay
Ebay and paypal money back guarantees are for items that are not as described when they arrive
and not a warranty.
Any warranty is between you and the seller.
If they are business in the UK then contact Citizens Advice for their help.
If overseas or a private seller then there is nothing you can do.
See the bottom of the page on the link where it says
Ebay Money Back Guarantee is not a product warranty
https://www.ebay.co.uk/pages/help/policies/money-back-guarantee.html#receive
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