Incorrect returns label

Hi

i am returning a set of weights - 20kg, but the return label states 0-2kg and therefore the Post Office will not accept it. How do I generate a correct returns label? How do I get an extension on my return and refund window to allow for this error? I have emailed the seller but as yet they have not replied.

Thank you for any help

Accepted Solutions (0)

Answers (0)

Ask a question