13-07-2020 12:54 PM
Hi,
I've made several purchases lately and have mistakenly left feedback for an item not yet received. Is there a procedure to deal with this scenario?
Thanks.
@ma.kimar.0yvwi2iat wrote:
Hi,
I've made several purchases lately and have mistakenly left feedback for an item not yet received. Is there a procedure to deal with this scenario?
Thanks.
No, however feedback is not taken into account should you need to open a case.
You have only left Positive feedback recently.
Positive feedback cannot be changed or added to.
Leaving Positive feedback does not stop you opening a case in the Resolution Centre if you do not receive an item or it is not as described or damaged when you receive it.
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