If a buyer does not collect for weeks and has been paid for what do I do ?

[landrover.steam]

?

[**peaseblossom**]

You could email them and say you need it collected by a certain date. If they don't reply or don't collect by then you can cancel the transaction.   Or you can do that right away if you prefer.

Go to the dropdown arrow on the far right of the item on your sold page > Cancel order > Something wrong with buyer's address, which is the nearest one to this situation as it's possible they are too far away to collect.    The refund will be issued automatically.

[landrover.steam]

They keep claiming to be arranging postage abroad and that they will arrange collection. I clearly stated it was collection only. then don’t hear from them I have sent another message today asking what’s happening. If I decide to cancel do I have to give a refund ?

Thanks

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[**peaseblossom**]

Yes, you cannot keep their money. When you cancel the refund is automatic.

[landrover.steam]

Ok well see what happens then, I sold it they haven’t collected I have done nothing wrong. Let it ride see how it pans out.

Thanks

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