07-06-2021 6:54 PM
Buyer opened INR case for the parcel waiting in RM depot. Courier tried to deliver but no answer.
The buyer cannot be bothered to go and get the parcel or rearange a delivery.
I did everything by the book. What's next? many thanks
If you haven't already added this "buyer" to your Blocked Bidders List then do it now. By refunding through the case then at least you get most of your fees back. Works out better for you on Managed Payments than when you lost all the Paypal fee.
Nothing you can do about buyer's poor behaviour but you can ensure you never see him again.