I sent a parcel back seller have not heard from him since he promised me a full refund plus postage

I sent a parcel back seller have not heard from him since he promised me a full refund plus postage 

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Answers (2)

You opened a return case of course!!!!

 

Doing returns properly if NOT AS DESCRIBED and you get a reply Paid Label and on return to seller you get a refund, if not you escalate to ebay.

 

Seller has taken advantage of you and I suspect you don't even have tracking. If you do have tracking proving delivery, you can still open a Not As Described Case to get a Refund, but you won't get a refund of the return postage.

 

If only you had read the information on every listing top right , MONEY BACK GUARANTEE

What have you done about getting a refund apart from contacting the seller?

Did you complete a case in the Resolution Centre?

https://resolutioncentre.eBay.co.uk/

Did you send the item back with tracked postage?

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