13-07-2021 4:24 PM
I sent a parcel back seller have not heard from him since he promised me a full refund plus postage
You opened a return case of course!!!!
Doing returns properly if NOT AS DESCRIBED and you get a reply Paid Label and on return to seller you get a refund, if not you escalate to ebay.
Seller has taken advantage of you and I suspect you don't even have tracking. If you do have tracking proving delivery, you can still open a Not As Described Case to get a Refund, but you won't get a refund of the return postage.
If only you had read the information on every listing top right , MONEY BACK GUARANTEE
What have you done about getting a refund apart from contacting the seller?
Did you complete a case in the Resolution Centre?
https://resolutioncentre.eBay.co.uk/
Did you send the item back with tracked postage?