23-02-2021 10:28 AM
If item has ended you must relist and invite member to offer again.
When contacting member, there is a contact option obtainable by clicking on their ID, o not make any suggestions which could be taken by ebay as offers to deal outside ebay as that could get you a suspension. All messages are monitored and the robots would pick up key words, telehone nimbers or addresses.
Ask buyer to offer again.
Their ID will be offer details & ebay message.