I'm not authorised to spend my Nectar points?

[jdsj410]

Hi I wondered if you can help me please something has happen to my nectar pionts it's coming up with -

You're not authorised to spend your Nectar points.

Please contact the Nectar Helpline on 0844 822 4100.

Thanks Regards Jason

[john1297576]

You are told what to do, have you phoned e number quoted.

I have never heard of his before, have you by any chance loaded someone else's card number.