30-06-2021 4:15 PM
I have a company called Elegant Gifts(https://www.elegantgifts.store/), I decided to open an account on eBay to increase my sales, but I opened a regular account, now I want to turn my account into a business, but I get an error message how do I fix it.
I can only guess but the account you opened may be a basic account and not ready for selling. Much more information is required to sell.
A Business account would be a selling account, so you cannot convert as you require.
If my guess is correct, you may be able to edit to convert to a selling account, then once that is done you should be able to convert to a Business Account.
When opening the account was there the option to open it as a Business account? If so the only other thing I can suggest is closing this account and opening a Business Account.